Reviews

OUR CLIENTS HAVE SOME

GREAT THINGS TO SAY.

Christian L.

San Mateo, CA

★★★★★

I called Apex for some pool service when I discovered a leak. Beau was extremely prompt, professional, knowledgeable, and helpful the entire time. He arrived when he said he would and fixed my issue within an hour. I will definitely be calling him again in the future!

Mark M.

Livermore, CA

★★★★★

Yesterday was the second time we had Beau come out to work on our pool. Both times he has exceeded expectations. For this repair Beau reestablished the Wifi connection from Iaqualink to my phone. He diagnosed where from the issue was coming from, squirrels chewing on the cords, and more importantly offered a good solution to make sure it didn't happen again. Beau is an honest hard working individual who tales great stories when he is repairing your pool. I can't recommend him enough

Worm S.

Pleasanton, CA

★★★★★

Beau is great and very knowledgeable I highly reccomend Apex pools for your equipment service and replacement

Diane B.

Pleasanton, CA

★★★★★

Beau came recommended to me after the latest storm left 8" of mud, sludge and debris in my pool. It was so bad he had to drain it and scoop out the mess. The pressure wash after was a no-brainer and made it look great. There was urgency during high demand and Beau made it happen in a timely manner. We filled the pool and then discovered all the equipment was ruined by having been buried in muddy water at one point of the storm. Beau got us set up and removed/installed the new equipment. Both jobs were professionally done. It all works and looks great. Beau is a genuine dude that knows his stuff. We liked working with him very much. His pricing is very competitive. We would recommend him and will be calling him in the future for any pool maintenance or assistance we may need.

Bryan H.

Moorestown, NJ

★★★★★

Beau was great to work with and a super nice guy. He replaced our heater and filter, gave us a fair price, and they work great.

S B.

San Francisco, CA

★★★★★

We are in the middle of a yard renovation and needed pool repairs quickly. The company we had set up was not responding. I called Beau and he answered right away. Offered to come on a Saturday to take a look! Turned out the pool company finally responded and we did not need appex but will keep him on file for the future. Very courteous and responsive. Thank you Beau!

aty w.

Moraga, CA

★★★★★

The best service I ever had he is so friendly and honest and hard working nice person

Marie M.

Pleasanton, CA

★★★★★

A few months back we contacted Beau to replace our old pool/spa heater. From the beginning he was super responsive and replaced the equipment in a timely manner. We recently had an issue with with equipment (user error) and contacted Beau to come and take a look at it. He came out, reset some settings we had inadvertently messed up and we were good to go. No charge. Hard to find that these days. We would highly recommend Apex and Beau!!!

Aman B.

Pleasanton, CA

★★★★★

Just had a great experience with Beau from Apex Pools - good quality guy - he fixed several issues with a our pool quickly and cleanly and for a reasonable price. The pool is working perfectly now. We will definitely use Apex again in the future.

KC L.

Pleasanton, CA

★★★★★

If anyone needs pool servicing or maintenance. Just call Beau from APEX Pools. I had my pool serviced by one company for nearly a year after I purchased this home. Decided to keep the guy since the previous owner used them for number of years. Imagine my horror when I cam to check my pool after being away for over 1 month and the water was grey! I called Beau and he was at my house to replace the main filter within the week I called him. Beau is clearly knowledgeable and responsive. Gave me an education of pool pumping water chemistry etc. after replacement he let the pump running for 2 days and what a difference before and after. Signed him up for continual monthly maintenance. Clearly very satisfied. Thanks to Beau.

Miao Z.

Fremont, CA

★★★★★

I am a new pool owner. Called Beau for a "new owner 101". Beau came by and gave me an introduction to all aspects of my pool including chemistry, system, and regular maintenance. Beau is very knowledgeable and patient. He also evaluated the pool system and gave an opinion on the condition with professionalism. Great conversation with him and I definitely learnt a lot.

Steve M.

Pleasanton, CA

★★★★★

APEX POOLS is AMAZING!!! I called Beau last summer and talked to him about my aging pool pump and other equipment. He explained what my options were and that in addition to the new pump I would need to update my computer board as well. So we decided on the equipment and even installed a wireless remote to operate everything from inside just like before. Beau took care of getting everything and did the complete install himself. He explained everything to me including how to operate and program the new remote until I understood. I'm very satisfied with everything. Well 2 weeks ago I texted Beau and let him know there wasn't power to my board but the pump still worked manually. He came out diagnosed the problem and got the warranty parts and had me back up and running again just like new. Thanks Beau for the professional job!! Recommendation: If you need any kind of pool service or repair give Beau ( Apex Pools) a call. He will take care of it and stand behind his work. 5 STARS!!

Teri C.

Vacaville, CA

★★★★★

I've been working with Beau over the past several years and I appreciate his knowledge and professionalism. His pricing is fair for the quality he provides us. He will always go the extra mile to ensure that we are happy customers.

Paula C.

Livermore, CA

★★★★★

I met Beau last year when we needed to replace our pool pump and filter. I called several companies prior to Apex Pools, but Beau's professionalism, honestly and knowledge won me over. He knew we were working within a budget and found a great, solid system to meet our needs. Since the install, pump & filter have been running like a charm and pool has been much easier to maintain. Just recently, we were planning a trip and would be gone for ten days. I was pretty concerned that our pool would turn green with the warm weather we'd been having. This is where Beau gets six stars... After almost a year since we had spoken, I called Beau and asked if he could help set the timers on my system. Not only did he offer to help, he was there the next day and had us up and running. Beau genuinely has his clients' best interests at heart and is an all around good guy. He is also quite entertaining to have a conversation with :) I would highly recommend him to anyone looking for pool service, equipment install, etc. Thanks, Beau!

Ed W.

Livermore, CA

★★★★★

Since I've only met Beau twice and he's only cleaned my pool for the first time, one may think the review is a little premature. Nevertheless, from my two conversations with him, Beau has been a great find! Great guy, knows his stuff, reasonable prices and loves to talk about pools! What else can you ask for??? I'm very glad we found him and would recommend him to other pool owners, especially those like us owning a pool for the first time

Lizzy J.

Livermore, CA

★★★★★

We had a beautiful pool put in last summer and while it was not the best summer to do this (drought much?) Beau at Apex Pools has helped us tremendously. We had no clue about the operation of said pool, the heating, the water evaporation issues, the care and maintenance that needs to go into pools, but Beau is a god-send. He is extremely knowledgeable, very professional and answers every call as soon as he possibly can, which is amazing considering most of the time you can't get any call returned from any company. He is always ready with advice and help, even turning off the waterfalls that we had programed but couldn't get to ever turn off! I HIGHLY recommend Beau and Apex Pools for all your pool care needs.

Yonny V.

Hayward, CA

★★★★★

Go.,!!!! Rock!!!!!! Apex Pools, What a great company! Beau is a great honest guy that takes pride in his work and the results show. The pool has never looked so great! If you are looking for more than just pool service he does all repairs too. He helped me with my whole system from my pump and filter to my heater. He does it all! And if he doesn't he has many contacts that can solve issues from masonry to plaster and more. I highly recommend apex pools!!!!!!

C S.

Pleasanton, CA

★★★★★

My old pool service company allowed our pool to turn completely green and then refused to clean it up. I contacted Beau to see if he could help clear up the swamp in our backyard. He quickly returned my phone call, stopped by within two days to assess our situation, readjusted our chemicals, scrubbed down the pool and cleaned our filter. Our pool is now sparkling blue and we've switched our monthly service to to Apex!

Connie T.

Tracy, CA

★★★★★

I was in need of having a new pool heater installed. I contacted Beau at Apex pools and requested the repair. Beau responded immediately and was able to do my replacement fast and painlessly. He was courteous and professional and I would recommend him to anyone needing assistance with their pool. He made sure I understood how the new heater worked and what I should do to make sure it ran efficiently. Any time I need further repairs on my pool Beau will be my go to guy. Fantastic work!!!!!

Richard C.

Pleasanton, CA

★★★★★

Beau Hoff and Apex Pools have been servicing our pool and upgrading / servicing the pool equipment for several years, now. His responsiveness and candor on what is needed and how things could be fixed / improved has been of value to us....and advice proved to be true. We did a complete pool make over in connection with a yard remodel a few years back and Beau / Apex Pools were critical to getting the new pool properly set up and the equipment software updates all installed and working properly. The yard remodel contractor sent in a local pool service company that did the initial pool treatment, but they showed us very little care and diligence...hence we called Beau to get things right. Apex now completely takes care of our pool, which is now salt water (Apex also took care of the switch for us). I recommend them to others, and have referred the yard remodel contractor to Apex as well.

Patrick C.

Pleasanton, CA

★★★★★

I had a serious problem with algae in my pool. I couldn't clear it up, and get it to stay clear. I was devoting a lot of time, as well as money for chemicals. I finally decided to seek professional help, and found Apex Pool Service through Yelp. Beau was extremely helpful, professional,and friendly. He treated the pool, and within a couple of days it was clear. I decided to have Apex provide weekly service. The quoted rate was reasonable, especially considering the time and money I had been putting in to it. I have had the weekly service for several months now, and have had absolutely no problems with the pool. Algae has not returned, and chemicals are in balance. The Technician (Adam) who services the pool is very knowledgeable, and helpful. Based on my experience I can recommend that you give Beau a call for pool service, or if you need any repairs.

Cindy G.

Livermore, CA

★★★★★

Beau is extremely professional and wonderful to work with. APEX POOLS has been maintaining my pool for approximately 10 years. The maintenance is excellent and Beau is very knowledgeable, honest and reliable. . He has given me excellent advice and service so that my pool is always beautiful and ready to enjoy. I first hired Beau after my pool had turned green and he took care of the problem right away. I highly recommend Beau and APEX Pool Service.

Scott K.

Clayton, CA

★★★★★

Beau is a true professional. I own my own pool service company and I lean on Beau for swimming pool advice all the time. He is a honest business owner. I've seen first hand his great customer service and reliable service. I would recommend Apex for all your swimming pool needs.

Mariann S.

Tracy, CA

★★★★★

Apex Pools has been servicing our pool for several months now & I am beyond happy with his service! Our pool has never been so inviting before! The technician is here like clockwork every week! I would highly recommend Apex Pools to everyone I know!

Shelley J.

Pleasanton, CA

★★★★★

After my lovely NEW landscaper trimmed all my trees you can see what it did to my pool. No worries my next scheduled service with APEX POOLS was the very next day. I will take an after photo so you can see how great my pool looked- just amazing. Beau has been doing our pool for over a 11 years and is now like part of the family. You can't find a smarter, more skilled, reliable, consistent service provider. The best thing is that if you need a repair he does it all as he is a fully licencsed contractor. Two years ago we installed a new heater and filter with our tax return and not only has it saved us money but it's so quiet and way more efficant than our old equipment, Thank you APEX POOLS!!!!

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